Milestones - Intensive Residential Treatment Services in Alexandria, Minnesota


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Location: Alexandria, MN - Douglas County
Contact Information:

620 9th Avenue West
Alexandria, MN 56308

Phone: (320) 763-3466
Fax: (320) 763-3227

Milestones (IRTS), located in Alexandria, Minnesota
Milestones (IRTS),
located in Alexandria, Minnesota


Outdoor Patio Area - Milestones (IRTS), located in Alexandria, Minnesota
Outdoor Patio Area - Milestones (IRTS),
located in Alexandria, Minnesota


Care Facility - Milestones (IRTS), located in Alexandria, Minnesota
Care Facility - Milestones (IRTS),
located in Alexandria, Minnesota


Furnished Bedroom - Milestones (IRTS), located in Alexandria, MinnesotaFurnished Bedroom - Milestones (IRTS), located in Alexandria, Minnesota


Milestones Property (IRTS), located in Alexandria, Minnesota Milestones (IRTS),
located in Alexandria, Minnesota

Milestones is an Intensive Residential Treatment Services (IRTS) program.  It includes time-limited residential services to individuals who are in need of a structured setting. IRTS are designed to develop and enhance psychiatric stability, personal and emotional adjustment, self-sufficiency, and the necessary skills to live in a more independent setting.

Milestones also provides residential crisis stabilization services. Residential crisis stabilization services are mental health services provided to an individual who is experiencing a mental health crisis situation.  A crisis assessment and intervention treatment plan are provided to the individual upon arrival at the residential crisis stabilization facility.  These services are intended to help the recipient obtain his/her functional level as it was prior to the crisis.

This crisis residential setting is supervised, licensed, and has 24-hour per day staffing for crisis stabilization. Staff has access to a qualified mental health professional or practitioner, 24-hours per day, direct or by telephone. A qualified mental health professional or practitioner will be available to the recipient daily on a face-to-face basis.

Registered nursing services are available as necessary.

Specific services include safe and secure housing, a treatment plan, supportive counseling, skills training, and collaboration with other service providers in the community.

To be eligible for residential crisis stabilization a recipient must be:

  • Age 18 years or older; and
  • Experiencing a mental health crisis emergency

The services provided within our program are planned and coordinated with local mental health resources. We provide supportive services 24 hours a day, seven days a week. Individuals in the IRTS program may also access and receive services outside our facility for which they are eligible. The following services are provided within Rule 36 Limited Partnerships of Duluth IRTS programs:

  • Individualized Assessment & Treatment Planning
  • Crisis Intervention
  • Nursing Services
  • Inter-agency Case Coordination
  • Transition & discharge planning
  • Independent Living skills development
  • Medication Management
  • Vocational Skills
  • Illness Management & Recovery Program
  • Integrated Dual Diagnosis Treatment
  • Family Education
Milestones staff members include experienced individuals who receive ongoing training including:
  • Crisis Intervention
  • Vulnerable Adult Protection
  • Safety and Health Instruction
  • Trauma Informed Care
  • Co-Occurring Disorders
  • Illness Management & Recovery
  • Family Education
  • CPR/First Aid
  • Suicide Risks
  • Motivational Interviewing
  • Medication Management
  • Individual Treatment Plan Development & Implementation
  • Healthy Lifestyle Skills
  • Client Rights
  • Therapeutic Intervention
  • Community Integration


Milestones places the highest value on the following:
  • Mutual respect
  • Meaningful programming
  • Personalized care
  • Safe, comfortable, pleasant environments
  • Experienced, trained staff
  • Client-centered care

Rule 36 Limited Partnerships of Duluth IRTS programs operate with a Rule 36 license from the Minnesota Department of Human Services and is certified as a Board and Lodge facility. Milestones accepts Medical Assistance and many other sources of funding. For more information please contact us.

Milestones partners with many community health resources to offer comprehensive care. Some of these local area resources include:

  • Lakeland Mental Health Center (LMHC)
  • Community Behavioral Health Hospitals (CBHH) in Alexandria, Willmar, &
    Fergus Falls
  • Broadway Medical Center
  • Region IV South Conversations Adult Mental Health Initiative
  • Douglas County Social Services

Local Area Attractions:

  • Great fishing
  • Surrounded by beautiful lakes & lake activities
  • Many churches and places for worship/meditation,
  • Arrowwood Resort
  • Many trails which are groomed daily for snowmobiling & is a bike path in the summer

Openings As Of 9/29/14

  • Kingsley House (Assisted Living) - 3 Openings
  • Savanna House (BLSS) - 2 Openings
  • Gull Harbour (IRTS) - 5 Openings
  • Willow Haven (IRTS) - 5 Openings
  • Austin Manor (IRTS) - 3 Openings
  • Nova House  (IRTS) - 3 Openings
  • Milestones (IRTS) - 1 Openings
  • New Visions Center (CD) - 8 Openings